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  • Privacy and Cookies Policy

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1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0 RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact info@gyroscopegroup.co.uk for clarification.

3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, Internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below). GA makes use of cookies, details of which can be found on Google’s developer guides.

3.2 Contact forms and email links

Should you choose to contact us using any contact forms on website or an email link like this one, none of the data that you supply will be stored by this website or passed to/be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

3.3 Email newsletter

3.3.1 MailChimp

If you choose to join our email newsletter via our website, the email address that you submit to us will be captured by MailChimp which provide us with email marketing services.

4.0 ABOUT THIS WEBSITE’S SERVER

This website is hosted by Gyroscope a UK-based company.  All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS. The Gyroscope hosting operations team is responsible for patching and resolving security vulnerabilities identified on customer sites. Their priorities include:

  • Patching software vulnerabilities to exceed security standards
  • Creating and maintaining documentation around malware patterns and protection efforts
  • Scanning for, identifying, and cleaning up malware
  • Ensuring operational security during every update, patch, and process
  • Notifying customers of identified vulnerabilities and necessary updates
  • Detecting outdated WordPress themes, plugins, or other services with vulnerabilities

5.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties comply with the legislation set out in section 2.0. All of these third parties are based in the UK or USA and are GDPR and EU-US Privacy Shield compliant.

6.0 DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 DATA CONTROLLER

The data controller of this website is: Gyroscope London Limited, a UK Private limited Company with company number: 08919050 whose registered office is: 20 Brigstock Road, London DA17 6DP. Enquiries should be emailed to info@gyroscopegroup.co.uk .

8.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

18/02/2024